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FAQs

Home FAQs

#Frequently asked questions

Is your machine Nespresso compatible?
Yes
Can I use other capsule brands?
Yes, as long as it is also compatible with Nespresso machine.
How do I place an order?
You can order through the following channels: 1.) Via this website 2.) Via our Facebook Page – B Coffee Co. Pasig Lounge 3.) Via SMS/Viber 09504072801
What are your modes of payment?
We accept bank deposit & online transfer via BDO, BPI, Gcash and Maya. We also accept major credit cards and debit cards from the Philippines with minimal transaction fee.
Do you accept Cash on Delivery (COD)?
Yes, we do but with minimal COD fee.
Do you have a physical store or pickup area?
Yes. You may visit us at the following locations: 1.) Capsules only - 3111 Reposo Street, Sta. Mesa, Manila 2.) Capsules and Machines - Arezzo Place, A. Sandoval Ave., Pinagbuhatan, Pasig
Do you offer Same Day Delivery?
Yes we can deliver your order on the same day via Grab Express, Lalamove or any other courier available on your area. Please settle the corresponding delivery fee to the driver.
Do you ship nationwide?
Yes, we accept orders nationwide. Please send us a message so we can provide the estimated shipping rates that vary depending on your location.
Do you provide any warranty?
Yes, please keep the receipt/invoice for us to easily identify the order details. We offer 1 week replacement and 1 year repair.
Do you offer replacement guarantee?
Yes, as long as it is manufacturing defect.
Do you issue official receipt?
Yes.